You certainly know how frustrating it is to see your phone battery drain and overheat. This not only causes sluggish performance. Additionally, it could lead to a sudden shutdown and frequent charging. Well, these are exactly the issues many Galaxy users currently experience. According to new reports, users of the Samsung Galaxy S24 and S25 are now experiencing battery drain and overheating issues. Most affected users reported that the problem began after installing the April 2026 security patch.
Reports across various social media platforms indicate that many users are experiencing a battery drain and overheating issue. Checking different platforms, including Reddit, we found out that this issue majorly affects Samsung S24 and S25Ultra users.
According to auser, this issue is so frustrating because it drains up to 40% of their smartphone charge in roughly 2 hours. You would think that this experience is normal since the phone is in use. However, the user mentioned that the draining issue mostly happens when the screen is not in use.
Apart from draining, someaffected usersalso said they experience overheating on their devices. This means it’s more of a battery drain and overheating issue for most Samsung Galaxy S24 and S25 users.
We don’t know for sure the exact reason whySamsung usersare facing this issue. However, some users said the Knox Matrix is likely the culprit. Users on the Samsung Community forums said they noticed that the battery usage stat shows the system app is misbehaving. The app basically pulls more than its normal share of power. It continuously runs in the background, keeping the phone’s processing running always.
If you don’t know, Knox Matrix is a Samsung blockchain-based security framework. It works for interconnected devices. As such, you can’t uninstall the app. The framework works by enabling devices to monitor one another and enhance security. During the monitoring, if one device experiences a security issue, the system automatically isolates it to prevent the spread of threats.
For now, there’s no official fix to address this issue, in which Samsung Galaxy S24 and S25 users are experiencing a battery drain and overheating problem. But some users recommend trying a few workarounds, like:
We’ll continue to keep our eyes on the Samsung Support team for a permanent fix. As soon as we find anything worthwhile, we’ll update you here.
Jike Eric has completed his degree program in Chemical Engineering. Jike covers Business and Tech news on Insider Paper.
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Source: Insider Paper
