Authored by Naveen Athrappully via The Epoch Times,
The largest single-family rental property manager in the United States has agreed to pay $49.75 million to settle alleged charges that it deceived customers about rental prices.
Progress Residential and owner Pretium Partners to pay $49.75 million to settle FTC and states' charges over deceptive rental pricing practices and other unlawful conduct: https://t.co/cabuHSIbXa /1
— FTC (@FTC) November 6, 2026
Headquartered in Scottsdale, Arizona, Progress Residential has "routinely charged consumers hidden monthly fees after misleading them with false rental prices," according to a Nov. 6 lawsuit filed by the Federal Trade Commission (FTC) and the states of Arizona, Colorado, Indiana, and Utah.
The complaint said the company also allegedly charged a host of other deceptive and unlawful one-time and situational fees throughout its leases.
The complaint alleged that Progress delivered homes without repairing or inspecting them before customers moved in, made illegitimate charges on customers' security deposits, and dodged customer service requests about billing errors and maintenance issues.
The lawsuit also alleged that Progress includes illegal contract terms that prohibit customers from leaving negative reviews of the company. The complaint was filed in the U.S
