Foreign residents and tourists in Seoul can now text their questions in English to the capital’s central municipal helpline, city officials announced Monday. The 120 Dasan Call Foundation, an agency operated by the Seoul Metropolitan Government, will launch the English mobile messaging service at 9 a.m. Tuesday, expanding on its existing foreign-language telephone hotlines. The text-based consultation service operates on weekdays from 9 a.m. to 6 p.m. Users can text inquiries directly to 02-120 from a mobile phone to receive real-time guidance on daily life and city infrastructure, ranging from public transit routes to municipal water service updates. While the helpline service itself is free, standard text-messaging fees apply according to the user’s mobile plan provider. Outside regular operating hours, foreign residents can access alternative support networks, such as the government-backed Danuri Call Center, which assists multicultural families and international residents. Established in September 2007 during Seoul Mayor Oh Se-hoon’s first term in office, the 120 Dasan Call Cen