When online communities grow large enough, conflict is almost inevitable. Anonymous interactions, differing expectations and cultural divides can fracture even the most devoted fandoms. Yet one global community continues to defy that pattern, according to Lee Ji-heng, assistant professor in the Department of K-Entertainment at Jeonbuk National University (JBNU) and a scholar of fandom studies. "ARMY's greatest strength is not its organization or ability to mobilize," Lee, referring to the BTS fandom, told The Korea Times in a written interview. "It is its resilience." It is a striking claim, given that organization is precisely what ARMY is best known for. Formed in 2013, shortly after BTS' debut under what was then a little-known agency, the fandom has grown from a modest local fan club into arguably the most influential fan community in popular music. Over the years, it has powered record-breaking streaming, voting campaigns and even coordinated charity drives. Yet like any other online-based community, ARMY experiences its share of conflict. For all its reputation of maturity, Lee ackn