A leading infant care company has been plunged into a public relations crisis after social media users shared images of what they say are suggestive captions and slogans on products and marketing materials, sparking widespread condemnation and calls for boycotts.

The controversy centres onFrida, best known for baby and postpartum care products, which critics allege included sexualised language in promotions deemed deeply inappropriate for items intended for infants and families. Viral posts on X (formerlyTwitter) and Reddit have been viewed millions of times, igniting intense online debate over corporate boundaries in advertising.

Fridawas founded in 2014 by Chelsea Hirschhorn, who remains the company's chief executive officer. Ms. Hirschhorn's personal experience with postpartum recovery and early motherhood inspired the brand's inception after she identified a gap in the US market for practical, design-focused baby care products.

The enterprise, incorporated as Fridababy LLC and headquartered in Miami,Florida, designs, manufactures and distributes a wide range of products for infants and mothers, from nasal aspirators and thermometers to humidifiers and postpartum kits. Its official website states that the company employs more than 130 people and emphasises ethical supply chain practices, including policies addressing forced and child labour risks.

Hirschhorn has cultivated a brand identity around candid discussions of the unglamorous aspects of parenting, seeking to 'make the raw reality of parenting...easier to navigate,' according to the company's careers page. Despite the disruption caused by the current backlash, Frida has not yet issued a formal public statement directly addressing the criticism over alleged sexualised marketing language.

The current controversy exploded after social media users began sharing screenshots claiming to show sexually suggestive phrases on product packaging and in older company social media posts. Screenshots circulating on platforms such as X include phrases purportedly associated with Frida Baby products.

Why did the branding need to change when it was taken over in the US? The original product worked and you didn’t need the disgusting “jokes”. I’m truly appalled as this was a product I raved about for all new parents. Truly a savior.@fridababyI hope you’re listening.pic.twitter.com/6M2EE9qdbh

@fridababy, a US baby products brand is normalizing sexualized humor in marketing tied to children and parenthood. Infantil care should never be mixed with sexual innuendo. This trend is not “edgy” or “funny”, it’s deeply inappropriate.pic.twitter.com/6aE8Sbv4nn

One viral post that kicked off much of the current uproar on X reads, 'sexual jokes to market baby products is actually sick and twisted @fridababy this is absolutely appalling and disgusting,' and has garnered millions of views.

sexual jokes to market baby products is actually sick and twisted@fridababythis is absolutely appalling and disgustingpic.twitter.com/cXhiksoaY8

Source: International Business Times UK