A family with plans to celebrate a birthday was barred from aRuth’s Chris Steakhousein the Bay Area this week after they said staff discriminated against them over the restaurant’s dress code.
TikTok creatorAgainst All Odds, who has 1.3 million followers on the account, said the popular steakhouse location “discriminates and chooses who & when they want to enforce ‘policy,'” after her 13-year-old son and 6 other people were turned away due to analleged dress code violation.
The creator claimed the restaurant enforced its policy inconsistently, noting her sister was turned away for wearing a tracksuit — despite previously wearing one there without issue.
This location discriminates and chooses who & when they want to enforce “policy”. And this manager is RUDE. Backstory: Reservation for my son’s 13th birthday, party of 8, all except one person (my sister) were dressed in accordance with their “policy”. My sister had on a tracksuit. Her & I were just here in February and I myself had on the same tracksuit in a different color with no problems. In fact we’ve been to this exact location several times wearing casual clothing. This evening as soon as we walked in the woman who stated she was the manager immediately gave my family a once over and seemed to turn her nose up while asking if my sister who was standing in our group was with us… I said “um yeaaaa” and she proceeded to say we could not eat in the dining area with her dressed like that. I asked what was different from February when we were here and she disregarded my question. To make matters worse I look behind me and there is someone seated in the main dining area with an all black hoodie on which the policy the lady was holding in our face says is unacceptable. When I pointed out that the policy does not mention tracksuits she started talking about cannabis and how that’s not listed on the policy either because it makes people upset but that they “don’t have to be that detailed” …. After trying to explain to another manager that we visit this establishment almost every month and dress code has never been enforced which has now caused confusion the only resolution we were offered was to sit separately in the bar area. Needless to say I’ll never spend another $1 with this establishment ever again!!#makethisviral#makethisgoviral#ruthchris#ruthchrissteakhouse#fyp
In a video captioned “Ruth Chris Walnut Creek Ruined My Sons 13th Birthday Dinner,” the creator argues with an employee at theRuth’s Chris establishment, telling her to put “tracksuit” on the business’s dress code posting.
“The verbiage doesn’t specifically say tracksuit, I could make one and put the word tracksuit right here,” the employee said. The sign says it prohibits baseball caps, gym/athletic wear, tank tops, clothing with offensive language, revealing clothing, clothing with exposed undergarments, and pool attire.
“You should, cause it doesn’t say that right here,” the creator argued.
The employee went on to explain that they don’t need to go into detail on why the specific wording doesn’t say tracksuit.
The Ruth’s Chris Steakhouse in Walnut Creek confirmed to The California Post that it has a business casual dress policy, which bans sweatpants, athletic wear, see-through clothing, and bare skin-showing clothing.
The video poster refused an offer from a different employee to put the family at the bar because she said she did not want to split the family up. She also condemned the restaurant and pledged to post the interaction online.
Source: California Post – Breaking California News, Photos & Videos
